If you access and use this web site (markjohnpilates.co.uk), you except and agree to be bound by and comply with these terms (the “terms”). If you do not accept the Terms, do not use this Site.

Please be aware that Mark John Pilates may alter the information on its web site from time to time. Changes may be made to the Terms at any time without notice by updating this posting. You agree to review the Terms regularly and your continued use of markjohnpilates.co.uk will mean that you agree to any changes.

PAR-Q (The Physical Activity Readiness Questionnaire)

Mark John Pilates requires you to complete a PAR-Q to determine the safety or possible risk of treatment based on your answers to specific health history questions. A copy of which, can be downloaded and printed here (link to be included) and brought with you on day of first appointment. Otherwise please arrive few minutes prior to your session to take the time to fill in a copy obtained from teacher.

Expiration of Auto Pays

•Pilates mat class 6 weeks
Expiration Date: 42 days from first use

•1:1 session 10 pack
Expiration Date: One year from first use

•1:1 session 5 pack
Expiration Date: Six months from first use

 

Refund & Cancellation Policy

Private Training

If your scheduling conflict is known in advance and we are notified at least 24hrs before your appointment, alternative time and date can be agreed. If you have not already paid for the session, you will not be charged. If you have already paid, either your account will not be deducted or a credit note for alternative session/class will be given

Any sessions missed less than 24hrs notification of the appointment are forfeited.

If you have not already paid for the session, your account/card will be charged for the full amount of the session.

If no card/account information is present, no further sessions will be conducted until the outstanding payment is received. Additionally, reserved time slots may be lost if payment is not made in a timely manner.

Group Classes

If your scheduling conflict is known in advance and we are notified at least 24hrs ahead of time, it MAY be possible to make the session up at an alternative time within the set block.

Any classes missed without 24hrs notification will be forfeited.

If you have not already paid for your class, your account/card will be charged for the full amount of the class

Privacy & Security Policy

To View our privacy policy please click here Privacy Policy